NookeraProperty reports
Frequently asked

Straight answers. No marketing filler.

If something isn't here, ask us directly — we'll add it to this page if it's useful.

Scope & product

What exactly is Nookera?

A buyer-side property screening report for Victorian addresses that can be matched to an official property boundary. We check open Victorian and Commonwealth government sources across planning overlays, bushfire and flooding hazards, contamination, infrastructure, demographics, and area context, then present 49 current buyer-facing checks with plain-English results and citations.

Is this a Section 32 or a Vendor's Statement?

No. A Section 32 is a legal vendor disclosure under the Sale of Land Act 1962 (VIC). Only the vendor's lawyer or conveyancer can produce it. Nookera is a buyer-side screening tool that helps you see what to investigate before you rely on a purchase decision. Use them together.

Do you support NSW or QLD yet?

Not in the current launch. The current path is Victoria-only so the property, planning, hazard, and source rules stay specific to one jurisdiction.

Data & methodology

Where does your data come from?

Open Victorian and Commonwealth government sources only. Current sources include Vicmap Planning / Property / Transport, Victorian Heritage Register data, EPA Victoria public contamination and audit-overlay records, Victorian flood and bushfire open-data sources, Victorian Planning Authority precinct boundaries, Planning Schemes API, ABS Census 2021, ABS SEIFA 2021, and DataVic datasets such as school zones and bicycle network. We do not resell or relabel paid/restricted datasets.

What happens if data is unavailable?

If a source is blocked, down, or returns an ambiguous response, the report says so instead of treating missing information as a clear result. A conveyancer or advisor can see which claims were verified and which need follow-up.

How fresh is the data?

Some source checks are queried at report time, while prepared datasets such as Census-derived tables update on the source schedule. Report sections preserve source notes, freshness notes, and timestamps where the source and section support them.

How do you choose the property boundary?

We match your address to the official property boundary. If we can't confirm it, we won't guess; we'll pause the order and contact you about next steps.

Is the report generated automatically?

Nookera prepares reports from official and open government data, then runs delivery checks before the PDF is made available. If a required source is unavailable or unclear, the order may need support instead of guessing.

What do the source names mean?

Vicmap is Victoria's official mapping family for property, planning, transport, and other state datasets. VPA means Victorian Planning Authority. EPA means Environment Protection Authority Victoria. SEIFA means ABS Socio-Economic Indexes for Areas. BMO means Bushfire Management Overlay. Section 32 is the vendor disclosure document for a Victorian property sale; Nookera is not a Section 32.

Pricing & billing

Can I preview before paying?

You can resolve and confirm the selected property before payment. Your first paid report is A$4.88; later single reports are A$19.88.

When does a report start?

A report starts only after checkout is verified or you use one prepaid report for a selected property. Returning from checkout does not start a report by itself.

Do reports expire?

You can download the completed PDF from your account for 30 days after it becomes available.

How long does a report take?

Most reports are ready within a few minutes after verified checkout; allow up to 24 hours when official sources are slow, temporarily unavailable, or the order needs support.

Can I buy a bundle or subscription?

You can buy a 5-report pack for A$39.88. It adds prepaid reports to your signed-in account; choose a property later and use one prepaid report for each PDF. Buying the pack alone does not generate a PDF. Subscriptions are not enabled in the current launch.

How do refunds work?

If an order needs support, contact us through the contact page. We review duplicate charges, failed delivery, unused prepaid credits, and other good-faith support issues under the refund policy.

Professional use

Can I white-label for clients?

Not in the current launch. White-label delivery is a future professional workflow and is not enabled for the current launch path.

Is there an API?

Not yet. Any future API access must meet the same customer report standard and will need separate approval before customer use.

Legal

Is this legal or financial advice?

No. Nookera is an information tool. We aggregate and interpret open government data to help you make an informed decision. It does not replace legal advice from a solicitor or conveyancer, nor a formal property valuation.

Can I use it for a conveyancing transaction?

Nookera can act as a buyer-side evidence pack alongside Section 32 review. It is not itself a substitute for a Section 32 or a title search.