Legal
Legal and policy centre
These pages explain the terms, privacy handling, delivery rules, refund approach, source-data limits, and report limitations for Nookera's Victorian property screening reports.
Core policies
The Terms, Privacy policy, Refund policy, and Delivery policy govern the customer account, checkout, report generation, support, and download experience.
- Terms: account, payment, permitted use, product limits, and disputes
- Privacy: collection, use, service providers, overseas disclosure, retention, and complaints
- Refund and delivery: payment verification, support handling, download access, and Australian Consumer Law rights
Report-specific disclosures
The Disclosure, Data sources, Methodology, and Automated analysis pages explain what the PDF can and cannot prove. They should be read before using a report for a property decision.
- desktop screening only
- not title, survey, inspection, valuation, planning certificate, or legal advice
- source data and map context are point-in-time and can change